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As a member, you
receive the following benefits through the Travel Assistance Program
when traveling more than one hundred (100) miles from your permanent
residence.
•Emergency Evacuation/Repatriation.
If a member suffers an illness or injury while traveling over 100
miles away from home, and cannot be treated by a local medical
facility, the member is transported by the most appropriate means to
the nearest hospital capable of providing necessary treatment.
•Transportation of Mortal Remains.
If a member loses his/her life while traveling over 100 miles from
home, the member’s remains will be returned to the member’s
place of residence.
•Transportation
of Escort. If the member needs emergency evacuation by air
ambulance or repatriation by covered commercial airline, the
member’s spouse, other family member, or companion is free to
accompany the member in flight, subject to space availability with
priority given to medical equipment and personnel.
•Family
Visitation. If a member is traveling alone and is expected to be
hospitalized for more than 7 days, the spouse or another family
member will be flown in to be with the member. Also, expenses for
accommodations and transportation during their stay, up to $100.00
per day for 10 days, are provided.
•Minor
Children Return/Escort. If a member requires emergency
evacuation, hospitalization for over 24 hours, or in the event of
death, and the minor children are left unattended, transportation
home is furnished for them.
•Vehicle
Return. The Travel Assist Provider will return the member’s
vehicle home and bear the cost up to $1,000.00 when illness, injury,
or death requires emergency evacuation or repatriation and the
member is unable to drive the vehicle.
•24-hour
Information Service. Helpful information before and during
travel is available to the member. The multilingual staff is
prepared to assist and coordinate the management of a wide variety
of travel related situations. Services include information on
required documents, immunization requirements, State Department
Travel Advisory warnings, weather and hazard information about
foreign locations and more.
•Medical
Monitoring. If a member needs to be medically monitored, the
Travel Assist Provider’s duty physician will monitor the case, while
acting as a liaison between the member, the local treating
physician, and the family physician as needed.
•Medical
Referral. The Travel Assist Provider will arrange referrals to a
local doctor or hospital, when a member needs help in locating a
doctor or hospital while traveling.
•Guarantee
of Medical Expenses. If a member needs help for overseas claims,
the Travel Assist Provider will arrange for a payment or guarantee
of payment to providers.
•Insurance
Coordination. If a member needs help for overseas claims, the
Travel Assist Provider will assist in coordinating the claims
procedure with the appropriate insurance program.
•Lost
Documentation Service. If a member needs help to replace lost or
stolen travel documents (i.e., passport, baggage, tickets, credit
cards, etc.), the Travel Assist Provider will advise and assist
where possible in their replacement.
•Legal
Assistance. If a member needs help finding a local attorney or
embassy, arranging bail, cash advances, or coordination of payment
for legal services from available resources of the traveler, the
Travel Assist Provider will arrange referrals.
•Emergency
Delivery of Prescription Items. If a member needs prescription
medication or lenses not available locally, the Travel Assist
Provider will organize the delivery of the prescribed item when
possible and legally permissible, to the member upon written
authorization of the prescribing physician.
•Emergency
Cash Transfer and Advances. The Travel Assist Provider will
arrange for emergency cash advances and transfers through additional
sources including hotels, banks, Western Union, etc. if a member
needs cash as a result of loss or theft. Limit of $500 per
transaction. |
